October 2, 2007
Release #08-001
QVC's Recall Hotline: (800) 367-9444
Salton's Recall Hotline: (800) 233-9054 CPSC
Recall Hotline: (800)
638-2772 CPSC Media Contact: (301) 504-7908
Salton Inc. and QVC Recall Electric Toasters
Due to Fire Hazard
WASHINGTON, D.C. - The U.S. Consumer Product
Safety Commission, in
cooperation with the firm named below, today
announced a voluntary
recall of the following consumer product.
Consumers should stop using
recalled products immediately unless
otherwise instructed.
Name of Product: Cook's Essential Electric
Toasters
Units: About 5,200
Retailer: QVC Inc., of West Chester, Pa.
Distributor: Salton Inc., of Lake Forest,
Ill.
Hazard: The toaster can turn on without
bread in the slots and ignite
items placed on top of it, posing a fire
hazard.
Incidents/Injuries: QVC has received
information that ten toasters
reportedly turned on spontaneously,
including one incident of fire
damage to kitchen cabinets and two incidents
of toaster covers burned.
No injuries have been reported.
Description: This recall involves the
"Cook's Essential" four-slice
wide slot electric toasters model CET 401.
These toasters are made of
stainless steel and measure 12 inches long,
13 inches wide and 8
inches high. Each toaster has "Cook's
Essentials Classic Look Toaster, Model:
CET401" printed on a plate located on the
underside of the toaster.
Sold by: QVC through its television station,
its Web page; its
toll-free number, outlet, and its employee
and Studio stores from
January 2003 through June 2003 for between
$63 and $69 plus about $8
for shipping and handling. Some recalled
toasters may have been sold
at various retailers.
Manufactured in: China
Remedy: Consumers should stop using the
toaster immediately, unplug
it, and cut off the power cord where it
enters the body of the toaster.
Consumers who return the power cord in the
prepaid envelope that will
be provided will receive a full refund.
Consumer Contact: Consumers who bought a
toaster from a QVC's
television program or at QVC.com were sent a
package by mail
containing information on how to receive a
refund. Consumers who have
not received the information packet should
call QVC at (800) 367-9444,
from 7 a.m. to 1 a.m. ET, seven days a week.
Consumers who bought a toaster at a QVC
outlet or retail store should
return the toaster at the store where it was
purchased to receive a
full refund. For all non-QVC purchases,
contact Salton at (800)
233-9054 between 8:30 a.m. and 5 p.m. CT
Monday through Friday.
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